FAQs
- How do I renew or cancel my subscription?
Visit the Traffic Alerts section under My Profile to manage your subscription.
- Surely sending me e-mail alerts while I drive is dangerous? Why is the AA promoting something that is so bad for road safety?
We have no way of knowing when you are driving, so it is not possible to time AA Traffic Alerts to only arrive when you are stationary. You should only read email or TXT alerts before you start driving, or when you are effectively stationary and out of the flow of traffic. You should never be sending or reading information on your mobile whilst you are driving your car.
- Where does the data come from?
Our traffic data is sourced from many suppliers, including Government, local authorities, radio stations, and the public (via *222).
- What if there is a recurring incident (e.g. Roadworks)?
You will be notified when the incident begins, and then you will be notified weekly. You can update your journeys to reflect any changes in the route you drive.
AA Traffic Alerts
Live traffic incident updates that may affect your route sent directly to your email or mobile
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How does it work? -
Pricing & more information -
See a sample alert -
Get alerts on your in-car navigation system
How does it work?
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Weekend Getaway and
Route Alert subscriptions - Area Alert subscriptions
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Weekend Getaway and
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- Choose a return or one-way trip
- Tell us the days & times you travel
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Select your area or define your route
(do this twice for a return trip) - Choose email or TXT for your notifications
- We'll alert you if there is an incident affecting your route or area.
Pricing & more information
Weekend Getaway
4-day subscription. Ideal for a one-off trip.
More info on services, pricing and special dealsGoing away for a long weekend, perhaps a trip to the snow or the bach? This service will keep you informed about any accidents, adverse road conditions, traffic congestion and major road works that might hold you up.
The Weekend Getaway service will help you make decisions based on your planned route.
Of course it will also be very useful for your business trip. Being forewarned of incidents might help you let people know when to expect you, or assist you in changing the order of your visits.
Take AA Traffic with you on your next getaway and make the most of your trip.
| TXT | $1.95 / 4 days | Setup TXT Subscription |
| $1.95 / 4 days | Setup Email Subscription |
Route Alerts
1, 3, 6 or 12-month subscription. Ideal for daily commuters.
More info on services, pricing and special dealsThis is for everyone who ever got delayed going to work or doing regular trips between any two locations. You can specify your exact route each way, as they may not be exactly the same. You can specify the time ranges during which you travel in each direction, so that if that varies, you will still be informed.
Everyone has a story about commuter disasters. Late for work might mean docked income, business commitments that can't be met, missing out on car parks and stress. Being late for home could mean children are unattended, precious personal is time wasted, certainly quality family time is lost and more stress.
Ease your stress by keeping informed with AA Traffic Alerts.
| Duration | TXT | ||
|---|---|---|---|
| 1 month | $5.95 ($5.95/mth) | $4.95 ($4.95/mth) | |
| 3 months | $17.25 ($5.75/mth) | $14.25 ($4.75/mth) | |
| 6 months | $32.70 ($5.45/mth) | $26.70 ($4.45/mth) | |
| 12 months | $59.40 ($4.95/mth) | $47.40 ($3.95/mth) | Special Offer until 28 February - 50% discount! 12 months TXT - $29.76 ($2.48/mth), 12 months Email - $23.76 ($1.98/mth) |
| TXT | from $2.48 / mth | Setup TXT Subscription |
| from $1.98 / mth | Setup Email Subscription |
Area Alerts
Select an area to subscribe to. Ideal for people travelling irregular routes within a local area.
More info on services, pricing and special dealsThis service is designed for people who travel within a regular area but not necessarily along a defined route, e.g. couriers, taxi drivers, tradespeople. Being aware of incidents in the area you work in can save you time and money.
Time and territory management is the key to AA Traffic Area Alerts. We'll keep you informed.
| Duration | TXT | ||
|---|---|---|---|
| 1 month | $7.95 ($7.95/mth) | $4.95 ($4.95/mth) | |
| 3 months | $23.25 ($7.75/mth) | $14.25 ($4.75/mth) | |
| 6 months | $44.70 ($7.45/mth) | $26.70 ($4.45/mth) | |
| 12 months | $83.40 ($6.95/mth) | $47.40 ($3.95/mth) | Special Offer until 28 February - 50% discount! 12 months TXT - $41.76 ($3.48/mth), 12 months Email - $23.76 ($1.98/mth) |
| TXT | from $3.48 / mth | Setup TXT Subscription |
| from $1.98 / mth | Setup Email Subscription |
Pricing includes GST
Sample Alerts
AA Traffic sends alerts to either your mobile phone via TXT or via email to your computer.
AA Traffic Alerts on your in-car navigation system
How it works
In order to receive AA Traffic for your car navigation device, you first need to purchase a compatible car navigation product. These are currently available for Navman devices, which are available from your favourite consumer electronics store. Some devices such as the My500XT come standard with a Lifetime Licence for AA Traffic. Others will require the purchase of a Traffic Kit accessory which will also feature a Lifetime Licence for AA Traffic.
Information comes into AA Traffic from a variety of services and is broadcast to your car navigation device using the RDS-TMC band on FM broadcast radio. The car navigation system uses GeoSmart Maps, especially configured to receive traffic information, based on your current location. The car navigation unit will give you an audible alert to tell you that there is an accident or incident in your way, providing you with details of what the problem is. It will then offer you the choice of taking a detour of an alternate route to bypass the problem.
Where it works
Currently the AA Traffic Alert service for in-car navigation systems is available in and around Greater Auckland, Wellington and Christchurch. Over the coming months, additional locations throughout New Zealand will be added.